Frequently Asked Questions

 If you are new to Celestial Cleaning NJ, this will help you answer a few questions you may have. These commonly asked questions can provide answers about our services, processes, and client experiences. 

Frequently Answered Questions

Do we offer a satisfaction guarantee?

Yes we do! If you are not satisfied with your cleaning we will come out and redo your cleaning over again at no additional cost!

How can i share my feedback with Celestial Cleaning NJ?

We love to hear feedback, both positive and negative. The positive motivates us and inspires us to continue doing our job with excellence while the negative feedback allows us to continue to grow and seek new ways to become better. We understand nothing is perfect but that doesn't mean we don't strive for a 100% satisfaction rate. You can email us directly at or forward your email directly to our head of management at

Do you offer competitive rates?

We pride ourselves on being convenient, affordable and providing reliable service that you can count on time after time. We understand there are independant cleaners and companies who offer lower rates because they do not pay for liability insurance or workers compensation. Celestial Cleaning NJ prides itself in providing these benefits so we can give our clients a peace of mind. We treat, value and compensate our staff well. Thus creating passionate individuals who uphold our cleaning standards and great reputation because they are honored. Our prices reflect complete client satisfaction. We back up our prices with client reviews and a track record of excellence.

How can I complete a booking?

One of 3 ways. Ideally you Can directly book us on our website by clicking HERE. You can also email us at or give us a call at (908)636-4583. We are ready to assist you and answer any questions you may have

What is your service area?

We currently service Central New Jersey however, our services also extends to North and South New Jersey. 

Are you insured?
  1. Yes! We are fully insured!
Are cleaning staff employees or contractors?

Cleaning crews are employees who have been vetted, trained, and background checked to ensure they can provide our clients with the best service possible! 

Do we clean with pets in the home?

Yes, we love our furry friends. Please give us prior notice.

What are your operations of hours?

Monday - Sunday, 5am - 11pm 

How many cleaners do you send?

We assign our team based on the size of your home. For larger homes we can send out a team of three to four. For smaller homes we can send out a team of 1- 2

Will I always have the same cleaners?

Like many of our recurring clients they tend to chose their desired cleaners

Can I buy gift cards? How can I buy gift cards?

Yes! Why not give someone the gift of a cleaned home? <click here> to be directed to our gift card page.

Contact Us Today If YOU Have Any More Questions 🙂